Contact us

The Clinical Register

Contact and support

Contact our team for support with registrations, account access, corrections, technical issues, and integrity or privacy concerns. We respond as quickly as possible and triage urgent issues first.

Support Corrections Privacy Governance

Urgent issues: If your message concerns a privacy exposure, suspected breach, or immediate safety risk, mark the subject as URGENT and include the Registration ID and relevant links.

Email us

Choose the category closest to your request. Your email client will open with a prefilled subject line.

General support

Account access, navigation help, general questions.

Email support support@theclinicalregister.org

Registration help

Submitting a study, required fields, version updates.

Email registry team registry@theclinicalregister.org

Corrections and disputes

Authorship concerns, corrections, withdrawals, disputes, appeals.

Email governance governance@theclinicalregister.org

Privacy and security

Privacy concerns, suspected breaches, reporting sensitive data exposure.

Email privacy privacy@theclinicalregister.org

What to include in your message

Including the right details helps us resolve issues quickly.

Registration ID: include the ID and a link to the record if available.
Issue type: support, registration help, correction, dispute, privacy, or security.
Description: what happened, when it happened, and what you are requesting.
Evidence: screenshots, documentation, or relevant links.
Contact email: the best email for follow up, if different from your account.

Template (copy and paste)

Issue type:
Registration ID:
Link to record:
Account email:
Summary:
Requested action:
Supporting links or attachments:
            

Need help with a registration?

Email the registry team with your Registration ID and a short description. We will guide you through corrections, updates, or withdrawals.

Email registry team General support

Last updated: 2026-02-16